Easy ordering process and real-time package tracking
Ordering from Alamut Premium Footwear is simple and secure. Follow these easy steps to get your perfect pair of shoes delivered to your doorstep.
Explore our collection and find your perfect style and size
Select your size and quantity, then add to shopping cart
Review your order and proceed to secure checkout
Enter shipping details and complete your payment
After placing your order, you'll receive an order confirmation email with your order details and estimated delivery date. Please keep this email for your records.
Stay updated on your order's journey from our warehouse to your doorstep.
Your tracking number was sent to your email after order confirmation
Need to make changes to your order? Here's what you can do:
Once your order has been processed and shipped, modifications may not be possible. Please contact our customer service team immediately if you need to make changes.
Delivery times vary based on your location and shipping method selected:
Address changes are possible within 1 hour of order placement. Contact our customer service team immediately for assistance. After this window, changes may not be possible if the order has been processed.
Tracking information may take 24-48 hours to appear in the system after your order ships. If your tracking hasn't updated after 2 business days, please contact us with your order number for assistance.
You can reach our customer service team through:
The delivery service will typically:
You'll receive notifications about delivery attempts via email or SMS.
Our customer service team is here to help with any questions about ordering or tracking your package.
orders@alamutfootwear.com
Response within 24 hours
+92 313 111 77 90
Monday-Friday, 9AM-6PM PST