Shipping Methods & Rates

Choose the shipping option that works best for you. All orders are processed within 1-2 business days.

Standard Shipping

Rs. 250
5-7 Business Days
  • Trackable shipping
  • Signature required
  • Free on orders over Rs. 5,000
  • Nationwide coverage

Express Shipping

Rs. 500
2-3 Business Days
  • Priority processing
  • Real-time tracking
  • Free on orders over Rs. 8,000
  • Insurance included

Next-Day Delivery

Rs. 800
1 Business Day
  • Order before 12 PM
  • Major cities only
  • Guanteed delivery
  • Premium handling

Free Standard Shipping

Enjoy free standard shipping on all orders over Rs. 5,000. This offer applies to all destinations within Pakistan.

Order & Delivery Process

Here's what to expect from the moment you place your order until it arrives at your doorstep.

1

Order Processing

Orders are processed within 1-2 business days. You'll receive an order confirmation email immediately after purchase.

Time: 1-2 business days
2

Order Preparation

Our team carefully inspects, packages, and prepares your order for shipment. Quality check ensures perfect condition.

Time: 1 business day
3

Shipping & Tracking

Order is handed to our shipping partner. You'll receive tracking information via email and SMS.

Time: Same day dispatch
4

Out for Delivery

Your package is with the local delivery agent. Be available to receive your order or provide delivery instructions.

Time: Based on shipping method
5

Delivery Complete

Package delivered! You'll receive delivery confirmation. Don't forget to inspect your items upon receipt.

Time: Final delivery day

Delivery Areas & Coverage

We deliver to all major cities and towns across Pakistan through our trusted shipping partners.

Major Cities

Karachi
Lahore
Islamabad
Rawalpindi
Faisalabad
Peshawar

Other Areas

We deliver to all areas served by our shipping partners including smaller towns and rural areas. Delivery times may vary for remote locations.

Delivery Timeframes

Delivery times are estimates and may vary due to weather conditions, carrier delays, or incorrect address information. We recommend providing a complete and accurate shipping address.

International Shipping

We're expanding our reach! International shipping is available to select countries.

Currently Available For

United Arab Emirates, Saudi Arabia, United Kingdom, United States, Canada

International Shipping Details

  • Processing Time: 3-5 business days for international orders
  • Shipping Cost: Calculated at checkout based on destination
  • Delivery Time: 7-14 business days depending on destination
  • Customs & Duties: Additional charges may apply and are the customer's responsibility

Important for International Orders

Please ensure your shipping address is complete and includes correct phone number. Customs clearance may cause additional delays. We are not responsible for customs fees or import taxes.

Order Tracking

Stay informed about your order's journey from our warehouse to your doorstep.

How to Track Your Order

Email Tracking

Check your email for shipping confirmation with tracking link and updates.

Account Tracking

Log into your Alamut account and visit "Order History" for real-time tracking.

Tracking Information Includes

  • Order processing status
  • Shipping carrier information
  • Tracking number and live updates
  • Estimated delivery date
  • Delivery confirmation

Frequently Asked Questions

How long does shipping take?

Shipping times vary based on your location and selected shipping method:

  • Standard: 5-7 business days
  • Express: 2-3 business days
  • Next-Day: 1 business day (major cities)
Can I change my shipping address after ordering?

Address changes are possible within 1 hour of order placement. Contact our customer service team immediately at +92 313 111 77 90 for assistance. After processing begins, address changes may not be possible.

What if I'm not home when delivery is attempted?

The delivery service will:

  • Leave a delivery notice with pickup instructions
  • Attempt redelivery the next business day
  • Hold the package at a local facility for 5 days
Do you ship on weekends and holidays?

We process orders Monday through Friday. Shipping carriers may deliver on Saturdays in some areas, but this is not guaranteed. There are no deliveries on Sundays or public holidays.

What should I do if my package is damaged?

If your package arrives damaged:

  1. Do not accept the delivery, or note "damaged" on the receipt
  2. Take photos of the damaged package and items
  3. Contact us immediately at returns@alamut.pk
  4. We'll arrange a replacement or refund

Ready to Place Your Order?

Experience fast, reliable shipping with Alamut. Free standard shipping on orders over Rs. 5,000.

Need Shipping Help?

Our customer service team is here to assist with any shipping questions or concerns.

Phone Support

+92 313 111 77 90

Available 24/7 for urgent matters

Email Support

returns@alamut.pk

Response within 24 hours