Terms & Conditions

1. Definitions

2. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

Eligibility

You must be at least 18 years old to use our website or have parental consent if you are a minor. By using this website, you represent and warrant that you meet these eligibility requirements.

Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

3. User Accounts

Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activities that occur under your account

Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms and Conditions or applicable laws.

4. Ordering & Purchases

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in product or pricing information
• Suspected fraudulent activity
• Violation of these Terms and Conditions

Order Confirmation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order after sending order confirmation.

Order Limitations

We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

5. Pricing & Payments

Product Prices

All prices are shown in Pakistani Rupees (Rs.) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard)
• Bank Transfers
• Cash on Delivery (available in select areas)
• Digital Wallets

Payment Security

All payment transactions are processed through secure payment gateways. We do not store your complete payment card information on our servers.

Billing Errors

If you believe a billing error has occurred, you must notify us within 30 days of the transaction date.

6. Shipping & Delivery

Shipping Areas

We currently ship throughout Pakistan. International shipping may be available for select locations.

Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the delivery location and selected shipping method. Free shipping may be available for orders meeting specific criteria.

Risk of Loss

All items purchased from our website are delivered pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Returns & Refunds

Return Policy

We accept returns within 30 days of delivery for items in original condition with tags attached. Please refer to our detailed Returns & Exchanges policy for complete information.

Refund Processing

Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Non-Returnable Items

The following items cannot be returned:

• Items marked as "Final Sale"
• Customized or personalized products
• Items without original tags or packaging
• Products showing signs of wear or damage

Exchange Policy

We offer free size exchanges within 30 days of purchase, subject to availability.

8. Intellectual Property

Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Alamut Premium Footwear or its content suppliers and is protected by copyright laws.

Trademarks

"Alamut Premium Footwear" and our logo are registered trademarks. You may not use our trademarks without our prior written permission.

License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include:

• Any resale or commercial use of the website or its contents
• Collection and use of any product listings or descriptions
• Any derivative use of this website or its contents
• Any use of data mining, robots, or similar data gathering tools

9. User Conduct

You agree not to use the website to:

• Violate any applicable laws or regulations
• Infringe upon our intellectual property rights or the rights of others
• Upload or transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Engage in any fraudulent or illegal activities
• Harass, abuse, or harm another person
• Submit false or misleading information

10. Limitation of Liability

No Warranty

This website and all products are provided "as is" without any warranties, express or implied. We do not warrant that the website will be uninterrupted or error-free.

Limitation of Liability

To the fullest extent permitted by law, Alamut Premium Footwear shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the website
• Any products purchased through the website
• Unauthorized access to or alteration of your transmissions
• Any other matter relating to the website

Maximum Liability

Our total liability to you for all claims arising from or related to the website shall not exceed the amount you paid to us for products purchased through the website.

11. Governing Law

Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms and Conditions shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Karachi, Pakistan.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new terms.

We will notify users of significant changes by:

• Posting a notice on our website
• Sending an email to registered users
• Updating the "Last Modified" date at the bottom of these terms

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us: